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Nearly every new technology is hailed (at least by its creators) as one that will “revolutionize” this or that aspect of our lives. Upon closer examination, however, the hype is seldom warranted. Once in a while, though, a technology gets beyond vaporware and offers a solution so promising that widespread adoption seems all but certain. The follo Read More

We all know how rewarding owning your own business can be. The challenges are exhilarating, the success deeply satisfying. But what if you hit a major obstacle that is a defining point of whether your business succeeds or fails? Can you overcome a setback, be it a financial dilemma or a major business crisis? Read More

Today I would like to introduce the Ultimate Small Business Collection. This is a hand picked group of 12 add-ons that I personally use to enhance the Firefox browser for my small business activity. You can download and install the entire collection with one button and find ways to better bookmark, participate socially, automate repetitive tasks a Read More

A contact point is any person or resource that allows the customer to be in touch with your company. Your business contact points are the lifeline to your company. As your business floats in space it's critical to have a strong, reliable line out towards your customer who is the only source to get you where you need to go. Read More

Part of the question that sparked this series was “Are there early warning signs that things could go wrong”. Here are ten that I can speak to from first hand experience, you probably have others — drop'em in the comments section so we can all learn something. Read More

These are not times for followers. Those who will succeed during the current economic downturn will have the traits of leaders. Read More

There's no denying that the world and certainly the world of marketing has changed. If you're trying to wrap your head around what that might mean for you, here are seven very concrete ways to start viewing the evolution of your marketing strategies and practices. Read More

With multiple organizations competing for customers' attention these days, personalization isn't just smart - it is absolutely necessary. True, creating different email messages for different groups is more work, but it's worth the extra effort when your email messages resonate with your customers. Read More

When you visualize something you've already begun the creation of it. Whether you want to acquire something or create it, it all begins in the mind. Our minds allow us to see an idea fully assembled before it's been created in real life. Read More

Starting a business is very much like adopting a puppy. Every startup needs nurturing, and when it gets excited, it pees on the floor. Read More