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Whether you are in a market that is dominated by one company or in an oligopoly with many players, you will have speedboats - small and agile - and supertankers - giant organisations that have weight and stability but less manoeuvrability. Read More

The UK postcode is 40 years old today. This post looks at the ways in which we use postal codes in our lives and how a CRM solution can be the ideal place to store and use this information. Read More

Last year an epic journey almost ended in disaster. With many stages of planning required I relied on my memory rather than using some project management and activity tracking software such as CRM. Read More

CRM software comes loaded with tools which enable effective time management and tracking of hours spent on projects or support tasks Read More

If your business has a corporate tone, your CRM solution has various ways of making it easy for your Users to adhere to those guidelines. Read More

A cloud CRM solution offers your entire organisation the chance to access your customer database, giving everyone the opportunity to deal with customer enquiries as efficiently as possible. Read More

The idea of trying to track big data can be a daunting one, but using a cloud CRM solution even small or medium sized companies have the ability to segment, categorise and get the most form the data they collect. Read More

This article looks at some of the reasons why people are choosing to work from home, assisted by the availability of cloud-based software and CRM solutions. Read More

The collapse of high street chains such as HMV and Blockbuster may actually be a boost to budding musicians and artists allowing them to manage their own career paths, by building up their own databases artists can start to crowdsource funds for recordings, bypassing the need for music industry bac Read More