BizSugar.com › User › HeatherStone › Submitted

What kind of business are you in? Rex Hammock insists the best businesses are about helping customers achieve their objectives, part of a lifelong journey and relationship not a one time sale. In this interview, Chris Brogan and Hammock discuss the evolution of social media, including Google Plus, Read More

How much do customers love your small business, and what are you doing to earn that love? You may not have customers willing to go to the extremes the fans in this story went to for their favorite brand of sandwich. But more down to earth options for showing love to your customers and getting some Read More

If raising capital to start a new business or expand an existing business through new services or a new product launch is your aim, this article is a good place to get started. Raising capital can be a critical part of entrepreneurship depending upon your goals but the rules are always changing. Le Read More

Paul Cheney of Scrappy Pencil Media talks about how he used BizSugar.com to launch a small business consulting business essentially centered around his blog. The interview here on the BizSugar blog contains a lot of detail and a link to a post he did on his own blog with even more details. It's imp Read More

Why is it that some employees blindly follow the most meager parameters for providing customer service, while others go the extra mile with seemingly no skin off their noses? Lehigh Valley opinion and news blogger Shakur Pfist recounts one interesting customer service story amid minor ranting and raving, illustrating what it takes to provide exceptional customer service in small business.. Read More

Health care reform may help some older workers overcome obstacles to getting hired. By reducing health care costs for some businesses, employers may find older, more experienced workers a better fit, however it seems uncertain how reform will affect small businesses. Promising information about the current health care reform proposal in relation t Read More

The popular belief may be that most inexpensive manufacturing is now in China, but this BusinessWeek article looks at the options for using U.S. manufacturers for your product idea. The U.S. manufacturing base remains strong and something to consider before planning to ship your business overseas. You may be surprised at the manufacturing services Read More