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In Influency, Big Red Verizon is really 'big every color'; they make rules as they go along. Try to stop them. Or you, when your influency is set and working. Read More

You may have noticed the increasing number of attractive websites and highly visual apps such as Pinterest and Instagram. It's all part of a powerful trend that Richard McManus, founder of the tech blog ReadWrite, calls the Visual Web. In effect, says McManus, "images and video are becoming an incr Read More

We don’t need to wait every 3-4 years to graduate. Every job well done, every victory is an “A”. Every mistake or hiccup, is simple a make-up. Every time we have enough victories, enough successes, enough opportunities to push a little further, expand the market a little farther and hire a few m Read More

Look around your office. Are you happy with what you see? Or does it look like your business needs a facelift? Human beings are creatures of habit. We like what we know, and try to avoid needlessly upgrading or changing what we are used to – after spending weeks learning the ins and outs of Microso Read More

Credit card processing fees can eat a small business alive if they are not properly understood. Learn ways to keep those processing costs down. Read More

No matter how good you are at managing client relationships, a solid mechanism of internal communication and organisational transparency is essential to the successful management of a business. Read More

Businesses can save paper - and money - by doing everything from using emails to communicate to billing electronically. Read More

Thinking Different? Thinking at all? You can't make Influency happen unless you get outside your safety zone. On self-promotion, marketing, and narrow thinking. Read More

Memorial Day weekend served up numerous reminders of the vulnerability of small businesses to disasters. Only 1 in 4 small business survive the loss of their records to a disaster. While off site backups are a requirement, there are many other ways that small businesses are impacted. Read More