Your company could be riding on innovative ideas with the likes of Steve Jobs, but none of it will ever matter if your brand’s customer services skills are lacking. Today’s businesses need every possible leg up over their competition, and customer service is proving to be a booming key factor. Read More
In case you haven’t heard, Google has decided to ignore function words and word order for exact match keywords.

If you just want to know how to fix this travesty, then scroll to the stopgap solution section where I’m sharing a script from Brainlabs (my employer) which will automatically add so-c Read More
You've probably seen them at the top of search engine pages – those boxes that specifically answer data-oriented questions fast. If you want to ask Google, "What is inbound marketing?" you don't even have to look at site links, because that answer box up top will tell you.
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Here 5 experience-based techniques to find new blogging opportunities using only your best asset as a blogger: relationships. Read More
After a busy week prepping candidates for interviews I thought it would be helpful to write a blog on a few simple, yet effective tips on what line managers are looking for in the digital space. Read More
Before you read The 10 Reasons Why The Majority Of Your Sales Emails Crash and Burn, I want you to do something that’s rather difficult for us sales folk, ask your ego to leave the room.

This way you can make an honest assessment and flag any areas where you find yourself saying “Yep, that’s me” Read More
Pinterest is not an average social networking platform. It is rather a social discovery platform that brings audiences from all over the world into direct contact with business providers. Here are 10 effective marketing strategies to boost your brand’s presence on Pinterest. Read More
Pinterest is fun and boosts creativity but at its social media heart, Pinterest is marketing. Very smart marketing! Let’s look at some smart ways to use Pinterest for marketing. Read More
The era of social video has arrived on Pinterest. Are you leveraging it for your brand? Learn how to grow your business on Pinterest with Promoted Videos. Read More
Customer experience aka CX is one of the most important trends changing business today. And, experts believe that it represents the next big competitive advantage for companies that invest in it. But what is customer experience exactly? It’s one of those terms (and movements) that is defined and in Read More

This Could Be One of the Most Underestimated Employee Benefits

What's more important than salaries at your small business? Small business owners and entrepreneurs sometimes believe they …
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Matt Telfer @mattelfer Takes Practical Approach to Digital

Matt Telfer loves marketing. Though today he works for one of the U.K.'s largest domain and hosting companies, he … More
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