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If you’ve heard the buzz about Google+, and you’re wondering what Google's version of social networking is all about, here’s a breakdown on what Google+ is. Get the scoop on advantages, disadvantages, and how it's similar to Facebook. Read More

Jeff Mowatt, speaker and customer service guru, writes about future customer service trends that business need to adapt to. No longer are you a normal customer service rep, you are a "trusted advisor". Read More

Everyone has a website. Some are good, some are okay, and some are downright awful. For some businesses, though, a bad website could be driving clients away or scaring them off. This is one example of web design suicide. Read More

Businesses have been struggling to adapt to Google's Panda algorithm ever since it was introduced. The experts at SES Toronto had a lot to say about how to get yourself to the top of the list within Panda, something that has been a serious problem for the majority of businesses. Read More

Search Engine Optimization (SEO) is an essential part of creating and maintaining an online presence for your business. SEO specialist Johnathan Allen gives his take on what businesses need to know. Read More

Making the decision to buy a franchise should not be taken lightly. There are many logistical and financial aspects that need to be considered. Franchise lawyer Jonathan Mesiano-Crookston writes about what would be franchisees should consider. Read More