Jeff Mowatt, speaker and customer service guru, writes about future customer service trends that business need to adapt to. No longer are you a normal customer service rep, you are a "trusted advisor".
The Future Of Customer Service: 3 Trends That Will Change The Way You Serve Customers
Posted by
canadaone under Customer Service
From http://www.canadaone.com 686 days ago
Made Hot by: Big Business Boogaloo on July 9, 2011 1:56 pm
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