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If your business is not investing in Email Marketing, you are missing out on a huge opportunity to engage your customers and prospective customers. Read More

Facebook promoted posts help your posts to reach more of your fans and their friends which will case more people to see and interact with your updates and of course more people to like your page. Read More

Go from "what's an internet?" to "I'm a content marketing whiz!" in 45 quick takeaway bullets from the 6th (& final) post in The Content Manager's Guide to a Killer Online Content Marketing Plan. Read More

One way to really stand out from the competition and become your customers' favorite place to go to is to provide superior customer service. Here are 7 tips to help you get there. Read More

We asked Nancy Georges, one of the leading customer service experts, a few questions about herself, what are the main elements of good customer service, the top 5 concerns of small businesses with respect to customer service delivery and where to learn more about customer service topics. Read More