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Have you ever tried to contact a company via one of the methods listed on their website and not received a reply? We've all been there. This post looks at online customer service from the customer's perspective. And gives tips to help your business avoid being THAT business that doesn't respond. Read More

You've seen the gigs on Fiverr offering you some large number of social media followers for $5. Or banner ads. Seems like a cheap way to get your accounts started with a bang. But buying followers will do more harm than good. Here are 5 reasons you should not buy followers and a bunch of tips on ho Read More

When you first start up a small business, you can budget all you want, but it’s probably going to cost more than you thought. In some cases, a lot more. If you thought you were going to hire a marketer or buy an all-in-one marketing suite but now can't, these free marketing tools will get you start Read More

Are you ready for a fight? Because I'm about to wade into controversial territory. Learn "legal" & "illegal" ways to schedule Instagram posts. Read More

This is a great guide to how to handle yourself on social media perfect for small business owners. If you're new to social media this is a must read and even if you aren't it's a great refresher. Read More

If you think you don't have time to manage social media for your small business, maybe you just don't have the right system in place. Learn how to set up an affordable, time-saving system to manage your social media marketing using Feedly, Pocket & Buffer perfect for a small business. Read More