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A few days ago I wrote about an unpleasant experience I had at a hotel. One small annoyance, and they lost my business permanently.

When those small things are done right. Or better yet, done exceptionally well, they are the catalyst of business success. They become pleasant surprises. Read More

The key to networking is not in the talking, it is in the listening and asking questions. This is true for a few reasons:

1. People like people who are interested in them. The more you ask questions about them, and simply listen, the more they will automatically like you. Read More

A kid can run a business. Happens all the time. And here’s something that may be a shocker for you – you kid can probably run a business too. Now you may be saying, “Look, Mike. My kids are busy with school and sports. They’re well taken care of, buddy. I’m not gonna burden them with the task of ru Read More

Most entrepreneurs have two basic goals: (1) make money and (2) make more money. Considering the fact those are pretty simple, well-defined goals, not everyone seems to have the same amount of success achieving them. However, there are several tried and true models for changing that curve and helpi Read More

I received a call a while back from an entrepreneur who was thrilled to have landed the “big fish.” He pulled in a client who just signed a six digit deal, the biggest his entrepreneurial startup had every seen. A couple months later, the entrepreneur wasn’t so happy any more. The money for all the Read More

As the Canadian tech industry continues to thrive, attracting and maintaining talent has gotten fiercely competitive.

Small businesses in the sector often find themselves needing to expand quickly when they have the least time and resources for recruiting. This often occurs following a successfu Read More

Should I trademark my name and logo before forming my LLC? I want to start selling products now, but I am afraid my name might get taken. Read More

The “mom and pop” attitude is, perhaps, one of the things that has made the small business what it is. Customers love a personal touch. But when it comes to hiring employees, you need to take other things into consideration, such as utility. Unless you’re the best in the world at what you do, high- Read More

What’s your best tip for an entrepreneur just about to dive into PPC marketing for the first time?

The following answers are provided by the Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Ci Read More

What’s your favorite email management tool and why?

The following answers are provided by the Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, the YEC recently launched #StartupLab, a fr Read More