CorporateCoachG commented on the following stories on BizSugar
How to give Constructive criticism
"Dear Heather I agree with you on this point: critical feedback should be clear, explicit, objective and factual. Then the message will not be missed or misunderstood. In this case the employer seemed to make the criticism explicit but their implications too implicit and therefore message was missed or misunderstood; with bad consequences for all sides. Regards Chris "Communication skills - Accurate language
"To answer your second question first, yes it is I Chris Farmer posting. In relation to your point yes you are right there are certain contexts that usefully employ open and vague language. Example: politics. In politics one must use open language in order to appeal to the greatest number of people. Example “I believe in a good education for all our children, vote for me”. However in order to implement the principle of “a good education” one must first define it. How can you implement a policy without there being a definition? This shift from the ‘generalise statement of positive intent’ to ‘The specific declaration of action’ represents the biggest challenge for those people who are tasked with the implementation of policy created by politicians. "Transform your thinking
"I love the original star trek too. But disaster struck last year when I discovered that the whole thing is made up and that Spock is really nothing more than a depressive drunken American actor. Therefore logic dictates that every life lesson derived from star treks scrip’s (including the one that say “emotion is superior to logic”) can be scrapped. One is either logical or not. Live long and prosper!"Subscribe
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How to give Constructive criticism
"Thank you for your note Here is my reply: Your colleague failed to follow the success formula Purpose; plan; action; critical feedback and CHANGE! I.e. If the writer was continually being edited, then there must have been continuous errors in style, content or both. These errors would have been of a similar type, that she was repeating in numerous instances, over a period of weeks and months,. The errors were as a result of habit patterns of thought and self-expression. BUT the writer failed to mentally identify the class of error, or errors, that the continued edits were alluding to. As a result of failing to identify the classes of error, in the form of an explicitly stated principle or concept, she continued to repeat the same or similar mistakes. I.e. she did not learn the abstract lessons, contained in the edits. Instead she simply carried on as she had done, without making evolutionary changes to her technique. So you are right in some things that you say; but wrong in others. You said that there is no perfect way to react to criticism. That’s right because perfection is not possible. You said that “She might have been better off reacting more aggressively, to "show she cared". Dead wrong! The rule is “treat people and problems according to the principles of reason” The main error is not that your writer failed to get aggressive, but rather; she failed to learn from her repeated mistakes and make the necessary changes (Success formula step 4 and 5)."