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Having the wrong content marketing strategy will build the wrong brand. Your business simply can't afford to make a mistake like that! Read More

Businesses love to talk about customer service. It is what every company wants to be known for. Why, then, do so many fail miserably at this one thing? What makes customer service so hard to actually achieve?

The idea behind the concept does not seem that hard. Make your customers happy; make th Read More

You’re likely to find a sea of statistics for social media—I know I’m amazed at how many are out there. My favorite finds are those that are just a bit surprising or unique or even counterintuitive.

I’ve saved some of the best social media stats I’ve found over the past few months and I’m happy Read More

People are investigating your brand online. Make sure what they find is positive by controlling the message. Read More

Because there is no definitive guide to pricing, rather than create my own list, I believe you will get more out of considering what the price you choose will mean for you and your business, and how it will play a key role in terms of attracting your target audience. Read More

It’s emerged that social network Facebook conducted an experiment into its users’ emotions and the effect of posts on them. The study ran for a week and the site deliberately skewed the appearance of users’ newsfeeds to look at the effect of positive and negative posts. Anger ensued. Read More

What traits and features make a good leader? How do we recognize a good leader when we see one, and how we discern a leader from a manager? Leadership has many aspects and each leader has the talent to impact differently, different people. And with different ways! Read More

One of the things I dislike the most is telling clients that I'm raising my prices. If you need to raise your prices -- this article will help you do it and soften the blow! Read More

In this #TYBCommunity post you’ll learn how to manage negative comments on Facebook, important social media stats, your online reputation, cash flow control, time management from busy CEO’s, Twitter marketing mistakes and more. Read More