The customer is the king. He is the one who decides whether your products/services should be a success or not. As an owner of a small business or a customer care manager of an organization, you may have to deal with unhappy or angry customers/clients all the time. Dealing with them is not very easy and they have to be handled with care. However, if you know what to say and how to say it, you might be able to gain their trust. Dealing with unhappy clients/customers can be very challenging. “Your most unhappy customers are your greatest source of learning” says Bill Gates. We have put together certain tips that will help you handle such a situation smoothly.
Looking for opportunity in unhappy customers
Posted by ramkumarapp under MarketingFrom http://runapptivo.apptivo.com 4464 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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4464 days ago
Great article with useful tips how to get that kind of customers! Thank you for sharing!