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Google is trying hard to get users to upload photos on Google Places. Why all the effort? And what should your business do about it? Read More

In last month's post, I discussed the thought process of B2C (Business to Consumer) customers. Today, we're going to look at how B2B (Business to Consumer) customers think. Read More

Google Plus is being set to rise as the next competitor to social media giants like Facebook and MySpace, but what about the Google +1 button? Are people paying attention to it, and will Google want to continue its use in the future? Read More

Social media has forever changed the way businesses interact with their consumers. Social networks allow customers to express their opinions about a product or service in real time and broadcast it to their online network. Tweets and posts are shared around the world in a matter of seconds, putting Read More

Disney takes pride in giving its theme park visitors memorable experience. Similar experience of two children during their visit to Disney World provides valuable lessons in customer service and employee management for all small business owners. Read More

Ever felt that it is very difficult to get resources for your business? Or experienced a cash crunch when it comes to getting the word out on your products or services? Or found it hard to get referrals? Take heart from the fact that you are not alone and that these problems are not insurmountab Read More

Google made some dramatic changes to Place Pages, which have de-emphasized 3rd party reviews. Look at the changes and how you should react. Read More

Most people who shop online don't often do so in a single sitting. Some shoppers like to casually insert items in their carts, think about things a little bit and then make their actual purchase later.

The problem with this shopping behavior is that unless customers login or have an account Read More

Increasingly, we have a culture that’s going online. As we interact online, whether it’s through Facebook, Twitter or Google+, it’s vital that we understand the etiquette associated with those interactions. Read More

In the interview Stacy explains:
* How social media has changed the search landscape
* Google Plus and what marketers think about it’s chance for success
* How businesses can improve the SEO value of their facebook page
* How businesses can get more marketing value with their use of twitter
* Read More