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2010 is here, and in the earliest days of the economic recovery, it's time to take the bull by the horns. Smart leaders will bypass the predictable New Year's resolutions and, instead, start 2010 with 10 essential questions. Read More

Most salespeople know that they need to sell their product or service's value to their prospects rather than the price. However, making that transition, especially when your customer asks outright "how much is this going to cost?" is tricky. Here's how you can answer that question and get your prospects focused on what your product is worth instead of its price. Read More

Pop up messages claiming that you have a virus and you are in need of anti-virus software may, ironically, actually contain a virus that could harm your computer, cause costly repairs or, even worse, lead to identity theft. Here's what you need to know to protect yourself from scareware. Read More

2009 saw its fair share of communication faux pas. Here are the top ten worst blunders and lessons we can learn from them. Read More

Tis the Season to be Charitable, But Don’t Fall for Charity Scams This is the time of year when people, including business owners, are most likely to contribute to charities. Unfortunately, scam artists are ready and waiting to take advantage of your generosity. Here's what you need to know to avoid having your contribution go to a not-so-worthy cause. Read More

10 Ways to Make Your Web Site Answer Customer Phone Calls As a small business, it’s important to have contact with your customers. But some phone calls could easily be handled by your Web site--saving time for you and your customers. Here are 10 ideas for how to tweak your Web site to handle some routine calls. Read More

Dealing with Criticism: When Bad Things Happen to Good Business Owners Running a business can be a thankless job. Customers having a bad day take out their frustrations on you, someone posts a nasty reply to one of your blog entries, or a dissatisfied customer shares their unhappiness about you with all their Facebook friends. Here are three tips to help you deal with negative feedback and critic Read More

Top 10 Ways Retailers Can Sell More This Holiday Season Even though Black Friday has come and gone, there is still time for retailers to increase their chances of having a good holiday shopping season. Here are ten things you can do to boost your holiday sales in the remaining days before Christmas. Read More

A Surefire 6-Step Process for Selecting the Best Vendor Sometimes choosing a supplier or service provider is as simple as asking a friend who they use in their business. Other times you need to go through a formal selection process. To make sure the vendor you choose is the best one to provide the service or product you need, use these six steps. Read More

Calculate your startup costs so you know how much money you need to get your small business or home business started and run it until it becomes profitable. Read More