‘Customer Experience’ (CX) is the measure of a customer’s opinion and sentiment towards your brand and the value it provides based on the customer’s entire journey, from first to current touchpoint.
So, how exactly does this translate to business success?
Again and again, people naturally gra
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3 Building Blocks of A Superior Customer Experience Strategy (+ Tools!)
Posted by erikemanuelli under Customer ServiceFrom https://postfunnel.com 2236 days ago
Made Hot by: jyotichauhan92 on March 19, 2018 3:57 pm
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
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