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I am the only white male that works at my restaurant. And I wouldn’t have it any other way.
It wasn’t necessarily a conscious choice, nor is the particular makeup of my crew the “best” or “right” way to be. But it’s how the chips landed when I placed hiring the best people as my target. Read More

I fired someone on Monday. She had it coming. Bad attitude. Flippant guest service. Repeated 10+ minute bathroom breaks in the middle of volume. Refusal to follow recipes. Verbally abusive to supervisors in my absence. The last straw came when a loyal guest complained about her. Read More

I am the only white male that works at my restaurant. And I wouldn’t have it any other way. It wasn’t a conscious choice, nor is the particular makeup of my crew the “best” or “right” way to be. But it’s how the chips landed when I placed hiring the best people as my target.… Read More

What’s your superpower? Everyone has one. I have many. For instance, when I was a kid I could tell the difference between first-run TV shows and reruns by the audio alone. That is a completely useless superpower, unless the fate of the world depends on whether this is a very special The Facts of Li Read More

I used to be a badass. I had swagger. I viewed myself as, quite possibly, the best damned thing that had ever happened to the world. Of course, as is the case with anyone with swagger, I was insecure about my possible inadequacies. I had a low grade fever all the time: a fear that… Read More

I am rapidly approaching the end of a chapter of my professional life, and will be starting another very soon. In just a few more days, I’ll be turning in my keys, taking the weekend off, and starting fresh in a new role at a new company. I took some time to think about what I've learned this last Read More