Millennial consumers have grown up exposed to infinite choices, and this made them more than capable of smart consumption. This is also probably why ther are the most studied demographic. Here are tips to help you build credible marketing strategies.
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What Credible Advertising means to Millennials
Posted by nlagunzad under AdvertisingFrom http://www.callboxinc.com 2930 days ago
Customer service training tip: Scripted empathy never works
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2931 days ago
Instead of emulating empathy using scripts, call center agents must be trained to be open-minded and tactful. Here’s how to do that.
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4 False claims about social media customer service
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2943 days ago
Unfortunately, this makes budding entrepreneurs susceptible to a lot of misconceptions about social media customer service. Among them are the following.
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Global Businesses powered by Technology
Posted by nlagunzad under TechnologyFrom http://www.businesser.net 2946 days ago
In today’s times, technology has powered many businesses. There are a range of businesses that use technology to make things easier for consumers, whether it’s B2B or B2C.
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Does your brand need a self-service portal?
Posted by nlagunzad under Customer ServiceFrom http://www.mycustomer.com 2952 days ago
Here are some things to think about before you entrust the customer experience to a self-service platform.
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F8 2016: Facebook launches Instant Articles for all publishers
Posted by nlagunzad under Social MediaFrom https://www.openaccessbpo.com 2956 days ago
Here’s all you need to know about the launch of Instant Articles and some tips on how to use it for online customer service and marketing.
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4 Things that hamper customer engagement
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2960 days ago
Oftentimes, customer engagement plummets because of poor internal business processes. The culprit may be one of these four factors.
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How to tame your Facebook addiction
Posted by nlagunzad under Social MediaFrom http://www.blogher.com 2963 days ago
Do you feel like a slave to your Facebook addiction? Save your productivity (and sanity) from this online obsession with these tips!
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Invite customers to talk about your brand
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2972 days ago
Joining conversations about your products or services is a great way to enhance the customer experience.
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Quality monitoring tip: Listen to your customers
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2981 days ago
Here are guidelines every call center can use to make their performance monitoring strategies more customer-centric.
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