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Whether a business sells products or provides services, customer service calls a part of the process. Managing these calls effectively is essential to any business’s success, and the ability to allow multiple workers to access and update the system is a must.

VivaDesk makes incident management e Read More

Interview with David Leonhardt - The Happy Guy Marketing at WebmaisterPro - social network for web professionals. Read More

As some small business owners begin to accept Bitcoins as digital payment, many questions are raised as to the future of payment, the stability of the currency and the long term safety of these business owner's finances. Read More

One of the big struggles for sales organizations today is that the sales cycle continues to get longer because of the growing amount of options available to consumers. We’re overwhelmed with how many different companies are offering the same products. And if the sales cycle continues to lengthen, t Read More

We all know that people do business with people, not with businesses. And that is why it is so important for companies to place an importance on vetting their sales representatives before you hire them. Your sales team is only as good as how they are able to adapt and resonate with a customer. Whil Read More

Although most no longer offer a free version, these online applications offer greater functionality, ease of use and ease of access at a highly affordable price. These applications are perfect for those small business owners who outsource to a bookkeeper once or twice a month to start with and grow Read More

Everyone knows that keeping track of receipts can be a real pain—they’re everywhere and it’s like they keep multiplying in your wallet. It’s even more of a hassle having to keep receipts when you’re on a business trip. Luckily there’s an app that can help you keep track of all your receipts without Read More

Check out HeyTell, a free cross-platform app that is available for iPhones, Android devices, and Windows phones. Read More

A BYOD policy can seem like a great way for small business owners to cut corners and save some money, but in reality, the risks inherent in allowing employees to use their own machines might far outweigh any cost benefits you can expect. Read More