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Now that CRM uses social media features, it's easier than ever to get more out of your social network. Here's how small businesses can benefit. Read More

How to use social media creatively to connect with online customers, boost business or brand visibility, and add to your bottom line. Read More

Small Business Radio with Jim Blasingame:

Kathy Perry joins Jim Blasingame to discuss yet more reasons why small business owners should use the free social media platforms, but should not trust them with their customers. Read More

I’ve been in business 27 years, and I’ve made just about every business mistake that an entrepreneur should be allowed to make. Maybe more!

Then along comes social media with all of its opportunities to make even more mistakes. Of course, I’ve made more than my share of mistakes there too, but t Read More

After I shared about Beatrix (an advanced social media assistant) last month, I was introduced to Swayy. A few of my readers named Swayy as an alternative to Beatrix, so I had to take a good look at this tool.

In short, I found that Swayy, while bearing some of the similar features as Beatrix, i Read More

How do you figure out the money you spent on social media was worth it? Learn how to estimate your social media ROI with these dead simple ways. Read More

Do you know what your social media marketing does for you? Alright, it does promote your post to your fans and gets more readers, but it even helps you increase your search engine ranking! Now that's cool, isn't it?

More at the blog. :) Read More

As some of you know, my knowledge of CSS is quite limited. So, when I decide to tweak my website, things that are simple for a designer to implement can sometimes give me a hell of a time. I thought I was headed that way when I recently decided to redesign my About page (see picture to the right). Read More

Adrian Parker, Vice President of Digital Marketing at Patron Spirits Company, joins the Social Pros Podcast this week to discuss the hurdles in expanding a social presence of a well-established brand, navigating the highly regulated presence of alcohol in social media, and the impact measurement ha Read More