Whether you’re an experienced social user or not, moderating comments and managing communities is an entirely different ballgame. When you’re tweeting or engaging with customers on behalf of your organization, there’s a whole other realm of “netiquette” to consider, including how to best address negative comments. Delete? Respond? Ignore and hope it goes away? Don’t despair, instead follow this infographic to guide you through the steps to managing negative social comments.
How To Manage Negative Social Media Comments #infographic
Posted by SaadAhmadkhan under Social MediaFrom http://www.visualistan.com 3362 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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