Here is an interesting conversation between AT&T and T-Mobile that is done on social media. It is also an interesting story on how a customer has switched brands with a simple social media conversation.
AT&T And T-Mobile CEO Battle Over a Single Customer
Posted by
airabongco under Social Media
From http://smallbiztrends.com 3809 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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