Not sure how to handle negative comments or criticism of your business on social media? Is the open nature of social media actually stopping you from jumping on board? Here are some steps you can take to manage criticism of your business, products, or even staff on social media and online review sites.
7 Tips for Dealing With Criticism of Your Business on Social Media
Posted by SBA.gov under Social MediaFrom http://www.sba.gov 4223 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
Comments
4224 days ago
The thing to remember when receiving criticism is to first be open- minded about it. The critics could be right and it is an opportunity for you to improve/correct any mistakes. If you still don’t agree with him, well, just agree to disagree. We are all entitled to our opinions but we don’t have to be immature about it. Remember that your readers came from different backgrounds, and they would always offer a fresh perspective on the matter.
So, do not lose your cool. Trolls exist in the internet. Never ever feed
the trolls.