This post is about selling, customer service, managing, and relationships. and virtually all relationships.
I regularly visit two dry cleaners.
Dry cleaner #1: The front desk person always has a smile on her face, calls me by name, acts excited to see me, and we chat it up for a couple minutes every time I'm there.
Dry cleaner #2: The front desk person doesn't
What a Difference The Right Person Makes!
Posted by SkipAnderson under SalesFrom http://blog.sellingtoconsumers.com 5135 days ago
Made Hot by: jkennedy on May 5, 2010 6:40 am
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