BizSugar.com › Sales › Importance of Follow Up Emails / Calls for Small Biz - Small Biz Tipster

Doing follow up with your clients either by email or phone is of great importance for your small business. It shows that you care about them.

Not only that, but more customers will stick with you if you are in contact with them more often than your competitors.

Yes, your competitors are out there too trying to take away your business from your clients.