BizSugar.com › Sales › Great Product, Lousy Service, No Sale!

Imagine this, a company has spent money trying to attract my interest in their online backup/synchronization service, they've sent appropriate emails, provided good marketing information. I spent some time on the phone with a sales person, making sure I understood what I was buying. She handled all my questions and concerns skillfully and politely. In the end, she asked if she had addressed all my concerns. I responded that I had, and agreed to subscribe to this servic and finally made the decision to subscribe.