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How to Surpass Customer Expectations… (and Be Cool About It)

How to Surpass Customer Expectations… (and Be Cool About It) - http://petovera.com

Posted by petovera under Marketing
From http://petovera.com 3434 days ago

Why do customers or even you become loyal to a company?

Why are there cult followings like you see with Harley-Davidson and Apple?

I recently decided to visit one of my favorite Japanese-Korean fusion restaurants. I saw it was now under new management. I instantly felt it may no longer be my favorite...

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