Dana has excellent technical skills. But her abrupt and aggressive communication style is getting her colleagues off-side. Dana has become known in the business as one of the difficult people others avoid dealing with. Liselle, the team’s HR business partner, hopes coaching in effective workplace communication will improve Dana’s performance. First she needs to get Dana’s buy-in to this idea. Then Liselle needs to address Dana’s difficult behaviour without triggering a defensive reaction.
Coaching staff to speak respectfully - Difficult People Made Easy
Posted by eleanor_shakiba under Human ResourcesFrom http://difficultpeoplemadeeasy.com.au 3251 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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