Ever had to call up a customer service line? It’s almost nightmare-ish. What’s the usual procedure: Wait for the automated operator to inform you that their options have change, Sift through 5-9 menu options that don’t apply to you or your concern Hit 0 (a few times) to get a live person on the phone…
Your Customers Really Want Your Empathy
Posted by IntelBoutique under Customer ServiceFrom http://intelboutique.wordpress.com 4132 days ago
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