For many reasons, however, outsourcing gained a muddy reputation over the years. Some associate it with poor-quality outputs and unfair wages—things that may threaten a company's branding. Because of this, many brand owners hesitate to take their services to a contact center, and it's only to be expected.
Will outsourcing threaten your company branding?
Posted by nlagunzad under Customer ServiceFrom https://www.linkedin.com 2878 days ago
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