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Why it's hard to measure social customer service

$Why it\'s hard to measure social customer service - https://www.openaccessbpo.com$

Posted by nlagunzad under Customer Service
From https://www.openaccessbpo.com 2880 days ago

The advent of social media is fascinating. Although these social networking sites were originally created to enhance personal relationships, they have now evolved as customer service tools.

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Written by tiroberts
2880 days ago

Interesting points. It can be difficult to measure how well your customer services in going.

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