I learned a lesson at Harvard's Smaller Company Management Program that profoundly affected my business outlook.
Early one morning, a hundred top company executives gathered in an amphitheater for a class in marketing. The professor asked several of us what we sold in our respective businesses. One president said he sold hot air balloons; another, advertising; another, newspapers; another (myself), plastic coloring materials.
WHO NEEDS THE CUSTOMER ANYWAY?
Posted by lkpetrolino under Customer ServiceFrom http://www.365daysofstartups.com 4808 days ago
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“In the ever-evolving landscape of Search Engine Optimization (SEO),...”
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
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