Breaking bad news to your customers is an unpleasant and challenging task, but every business will inevitably face such situations.
Your customer service reps thus learn how to do it effectively, so that you can sustain your relationship with your clients.
What's the best way to break bad news to your customers?
Posted by nlagunzad under Customer ServiceFrom https://www.openaccessbpo.com 2592 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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