How live chat has intrigued more to do with the long-term automation of chat functions, and the future of chat bots. And a few of the stats below will show why:
There's a right way to chat, and a wrong way.
The Power Of Live Chat: 5 Surprising Statistics That Show How Consumers Want Their Questions Answered
Posted by sawarams under Customer ServiceFrom https://www.inc.com 2557 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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