BizSugar.com › Customer Service › Redefining Customer Service And Field Service Management #infographic

For most organizations, the statement "customer service is king," is no longer just a marketing tagline, but a mantra that governs how they will continue to survive. Organizations are recognizing that customer and field service are ways to create and sustain long-term value. The advantage delivered via differentiated service is much more sustained and long-term when compared to the advantage delivered via a temporary price cut.