You’ve decided that live chat software will be a great addition to your customer service offering. Well done, you’ve made the right choice. Doing something, though, isn’t the same as doing something well. Here are our best ideas for taking your live chat from average to outstanding.
Perfecting your live chat offering
Posted by
GetApp under Customer Service
From http://www.getapp.com 3518 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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