These days, patients use online reviews to help them pick out their next mobile phone, plan their dinners out, and even choose their healthcare providers. Addressing negative feedback online is critical to providers’ healthcare reputation management. Here's how to best address that feedback!
How to respond to negative patient reviews & other feedback
Posted by
Jennilyn under Customer Service
From https://www.patientpop.com 1669 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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