It’s a well-known truism in business that the great majority of revenues come from a relatively small percentage of highly loyal customers. But in addition to bringing in profits, those people are also a great resource for your customer satisfaction research.
Get the Fans’ Eye View
Posted by StepByStepMarketing under Customer ServiceFrom http://www.stepbystepmarketing.com 4961 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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