BizSugar.com › Customer Service › Find Ways to Improve Multi-channel Customer Service #infographic

Customer service is important and no two customers are the same for any business. This means that no two customer service interactions are the same. Thus it is important for companies to focus on multi- channel customer service. West Interactive has put together a really useful infographic that talks about how business owners can improve multi channel customer service through different channels like email and social media. There is a lot of useful information in these series of infographics that covers how must companies don’t interact with their customers the same way.