The idea of “adding value” popped into my head. At first glance, adding value certainly sounds like a good thing—not so much the “adding” part as the “value” part of the concept. I subscribe to the theory that reducing customer effort—making it quick and easy for me to do business with you—builds loyalty.
Don’t Keep Your Customers in the Dark: Add Value
Posted by glennfriesen under Customer ServiceFrom http://www.impactlearning.com 4957 days ago
Who Voted for this Story
Subscribe
“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
Comments