Here is a really nice infographic that tackles how customers are retained and how you can recover in case you may have given them a bad experience.
Customer Retention Infographic: When Customers Stick
Posted by airabongco under Customer ServiceFrom http://smallbiztrends.com 3894 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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