The assumption that many companies have is that their product is easy to figure out so the person buying it shouldn’t have a problem using it. Then they skimp on what really is the key to success - the customer service and the post sales education of the product! So here are a few things that we as small business owners can do to beef up our customer service and post sale education to keep the customer educated so these sales don’t come back to bite us!
Are You Keeping Your Customers Educated After The Sale?
Posted by JasonKienbaum under Customer ServiceFrom http://businessdonenow.com 4929 days ago
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“Rachel: Great to hear! Thanks for your kind words! :)
All the Best,
Martin...”
“Thank you, Martin. That's a fantastic motto... and I couldn't agree more!...”
“Lisa: Good to hear! Thanks for your response....”
“For sure, I know I did years ago when I was working for others....”
“Lisa: I wonder if they potential employee is doing a background check on...”
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