A stat from Gartner reveal that organizations that prioritize the customer experience generate 60% higher profits than their competitors. Needless to say, it’s a tough challenge to understand all the factors that contribute toward a great customer experience, and leaves one wondering about how to find the right things to focus on.

The following are 8 videos from industry experts that will help you frame your thinking.





Comments


Log in to comment or register here.
Subscribe

Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!
Share your small business tips with the community!