As 2014 ends, it’s time to examine what the year has brought to the customer service industry and what customer service trends and predictions are for 2015.
5 Customer Service Trends and Predictions for 2015
Posted by alleliaspili under Customer ServiceFrom http://www.infinitcontact.com 3396 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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