The article outlines 11 steps in which businesses are doing customer support on Twitter all wrong and also offer solutions to each mistake.
11 Reasons You\'re Doing Customer Support on Twitter all wrong
Posted by piusboachie under Customer ServiceFrom https://www.digitimatic.com 2879 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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