There’s a wealth of market research out there about today’s customer—from the communication channels they prefer to how they rate each industry’s customer experience. With so much information available, how do you know which statistics to really hone in on? Allow us to help you out.
10 Customer Services Statistics for Call Center Supervisors
Posted by
alleliaspili under Customer Service
From http://blog.talkdesk.com 3243 days ago
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“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
“Lisa: I have not heard about the expression, "engagement...”
“Adam: Do you have a favorite tool at the moment?...”
“Adam: I have to look into this issue in the near future... ;)...”
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