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The arguments are well rehearsed about whether the big banks are doing enough to support the mainstay of the economy by lending to small and medium-sized enterprises (SMEs). Indeed last week, this column considered whether the state-backed Royal Bank of Scotland (RBS) is doing enough Read More

"I want McNuggets NOW!!"

"But Ma'am we're serving breakfast."

"Well I'm gonna kick your ass!"

It might seem funny at first, but at second glance, it's symptomatic of how dangerous the workplace is becoming in the face of dissatisfied customers! Read More