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There are three applications that comprise the PhaseWare Tracker Platform: PhaseWare Tracker (which comes in two flavors: on-premise and on-demand), PhaseWare Event Engine, and Self-Service Center. Tracker enables you to track and manage tickets across the support lifecycle. The Self-Service Center Read More

This is a guest post by Robert Brandl – more on Robert below.
Many website owners are turning to live chat to support customers, close leads and understand more about buyer behavior. If these things are important to your business then this guide is for you. Read More

So you know that Timidity has to do with shyness and fear; not being able to embrace that which you wanted to as at when apt. Perhaps what you didn’t know was that timidity could make you end up at the back burner.

No timid person ever goes far in life.Rather they ended up languishing in their c Read More

Its Human Nature That People Will Always Complain. Now They Are Doing It Online and In Real Time. Is Your Company Doing All It Should To Protect Itself? Read More

Learn how to Combining search engine optimization(SEO) and social media strategy. The most significant part of SEO is to align SEO method with social media action. Read More

Want More Subscribers? Here are 6 WordPress Themes That Help You Build Your Email List Quickly and Easily. Read More

There is a new breed of businessmen in town— student entrepreneurs and I’m one of them. From famous Facebook creator Mark Zuckerberg to UC Berkeley students, Nikhil Arora and Alejandro Velez who founded Back to the Roots, student entrepreneurs are popping out of everywhere. Read More

First and foremost, we need to know and understand principles. What are principles? I know you just want to get into it, earn money specifically. But first things first, what is more important here is to understand so that you will be able to create traffic out of thin air. It means knowing exactl Read More

Start with why. Most small business owners can tell you what they do. Most small business owners can tell you how they do it. But not why they do it. Read More

This post outlines those places in your marketing that, while seemingly minor, actually pack a big copy punch. Employ your best copywriter for these 10 areas where you simply can't afford to have mediocre marketing copy. Read More