Dabrock voted on the following stories on BizSugar

2
Vote
1 Comment
High performers leverage technology to help accelerate and amplify what they are trying to achieve. They respect and use technology, but see it as support, not a substitute to being thoughtful. Read More

1
Vote
0 Comment
Managers play a critical role in the lean sales and marketing organization.  It's different from we think in the traditional organization. In the traditional Read More

5
Vote
1 Comment
I was having coffee with a close friend, @francineallaire, this morning.  She's an outstanding sales professional.  As we often do, our conversation drifted Read More

2
Vote
0 Comment
For those of you with a background in Lean, TAKT Time is a familiar concept for manufacturing, but what’s the application to sales and marketing?

TAKT actually comes from the German word, Taktzeit, which refers to the cycle time, beat or rhythm. It’s a powerful concept for Lean manufacturing. Read More

6
Vote
0 Comment
Start a rigorous cross training program--it will allow you to reach even higher levels of sales performance. Read More

33
Vote
2 Comment

A Missed Customer Service Opportunity

A Missed Customer Service Opportunity Avatar Posted by dabrock under Sales
From http://partnersinexcellenceblog.com 327 days ago
Made Hot by: MindCircusMedia on June 30, 2012 11:26 pm
At this moment, I’m sitting in the United Club in Concourse C at Chicago O’Hare.  I should be sitting in an airplane climbing to 35,000 feet.  Instead, I Read More

5
Vote
0 Comment
I'm constantly amazed by the misrepresentations, lies, and trickery sales people use to reach a customer--either to get a customer to answer the phone or to Read More

5
Vote
0 Comment
As you may read from my earlier posts, the cornerstone of Lean thinking is about value. Every step, every activity is about creating value. Steps and activities that don't create value are waste. Waste detracts from value--it creates cost--for our customers, our companies, ourselves. Read More

5
Vote
0 Comment
Strategic account programs can be very powerful, but make sure they are really strategic in the eyes of the customer. There is nothing wrong with having large customers who give us a lot of money who are not strategic. Read More

6
Vote
0 Comment
There are many people involved in the decision making process, we need to engage many of them, we need to understand how power and influence will be exercised and invest more time (though not exclusively) in those with great power and influence for the specific decision we want made. Read More

Subscribe
Contributors of the Week

Contributor of the Week Ivan Widjaya On BizSugar Tips

How do you use BizSugar to benefit your small business? Our latest BizSugar Contributor of the Week Ivan … More
Latest Comments
Editor's Picks
Featured Moderator

Denise Fay

Denise Fay Denise Fay is an international marketing and copywriting professional, speaker and entrepreneur. Every business owner has the tools to grow a successful business, no …

What's your take on small biz? Register and share your thoughts!
We'll show you ours...if we can see your... small biz videos!
Woo-hoo! Congrats to Contributor of the Week Laura Petrolino!
Sign up for our weekly newsletter that comes out every Friday!

Buttons and Widgets

Vote for this story at bizSugar.com BizSugar Contributor BizSugar Contributor BizSugar Contributor Sweet
All the top stories Featured in Alltop
Invesp landing page optimization