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I recently read an article from The New York Times that discusses how call center agents can now identify their callers’ moods and emotions based on their intonations. As quoted on the article, “It’s not what you say. It’s how you say it.” Read More

Goal setting techniques and strategies can go wrong sometimes. It is when your productivity and success are at risk. Better find out what is wrong and correct it. Read More

By Courtney Gordner

On Thanksgiving, it’s not uncommon for diners to pause before they feast in order to share one thing for which they are thankful. This practice shouldn’t be restricted to your dinner table, though. In fact, Thanksgiving is the perfect time to tell your customers just how muc Read More

Technology in the tax department is on the rise. Accounting Principals recently created an infographic explaining the many new developments in the tax industry ─ and how to keep up. It covers topics including new technologies popular in the industry, the increased importance of taking proper securi Read More

To discuss, expose and to make friendship with like-minded people, you could make use of blogging community like Dosplash. I suggest all the bloggers to take part in this proficient community by sharing worthy blog posts, give your vote & comment for other posts and drive targeted traffic to your b Read More

With one new social media platform being added every single day its sometimes gets overwhelming as to an already busy entrepreneur to keep with the ever increasing list. What is the solution? How to manage this avalanche of social media sites? Read More

Break down emotional intelligence even further and couple that with the US holiday of Thanksgiving and you discover that one of the elements of emotional intelligence, gratitude, can deepen your ability to lead more effectively.Increased loyalty, positivity and productivity are pretty good outcomes Read More

Want a book packed with power-filled success stories? Here is a book that contains 10 of them. Just as people are inspired by fairy tales, here is a must-have book for business owners. Read More

Here is another news about the bad things happening because of Obamacare. Honestly, I am getting tired of all these. But then again, we still need to know. Read More

Ian Cleary is the founder and CEO of Razorsocial, is a writer for Social Media Examiner, will be speaking at Social Media Marketing World, and was named one of the top 100 B2B marketers mentioned on Twitter in the US Q1 2013. These are just a few of his achievements.

Razorsocial has become one o Read More